Library Diva's Guide to Volunteering…











{May 4, 2011}   volunteering in the trenches…

A friend and I were talking the other day about volunteering. I’m moving out of the management of volunteering and focusing on the coordination of volunteers. It’s a scary thing, because the management will now fall under someone else who may or may not know the delicate balance there has to be in the management of volunteers.

The first and most important thing is that volunteers don’t want to hear about the day-to-day drama. They want to come in, do good, and go home. My sister had told me of a time where she went to her local animal shelter to walk dogs and refill water bowls only to be met by a staff who put the pressure on the volunteers of that day that if money wasn’t raised than 8 pitt bull puppies would be put to death that night. She practically was given the choice of standing outside a store in a strip mall with a donation can or to cough up cash then and there.The staff’s job was stressful, they wanted the volunteers to know what they go through every day.

It wasn’t what she signed up for, she didn’t want the drama, didn’t need the pressure, she was so turned off she left and didn’t look back. When we volunteer, we want to do good, we want it easy, we want to make a difference in a positive way and feel good about it and share our happy stories. We don’t want the drama. If you are on the inside of volunteer management, remember that volunteers are seeing a side that “normal” people don’t usually see. Just because the dirty laundry is there doesn’t mean you have to flaunt it.

As in any management position, transition is hard, for the former manager, the future manager and all of those who are being managed. I shielded and protected the volunteers from a lot of the day-to-day drama that they can over hear and see when they are in the trenches with us. I just hope it continues.

Volunteering in any environment should be fun and enjoyable and worthy, even if  “working” in the same environment isn’t.

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Pavithra says:

Yes, I agree with you. if any management is calling for volunteers then it is their responsibility to make sure they stick to the job description and not expect more.
Good article and good blog. Something I haven’t read in the internet up to now.



Ros Demaree says:

Good advice! I’m going to remember it, tell some folks about it and hope others read it/live it, too.



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